Communication Skills
- Level
- Total time
Communication Skills
Starting dates and places
Description
In 95% of businesses, lack of communication is the main issue that causes problems. Through this practical one day workshop, we will ease the communication burden.
Overview:
This course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships.
Suitable for:
Anyone wishing to improve their communication skills with others in the workplace - face-to-face, in meetings or on the telephone.
The Programme Topic Areas are:
- What is good communication and how do we assess our ability? - what are the barriers to and the basics of good communication? How does commun…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
In 95% of businesses, lack of communication is the main issue
that causes problems. Through this practical one day workshop, we
will ease the communication burden.
Overview:
This course is aimed at helping delegates communicate more
effectively with customers and colleagues. It will look at the best
methods of building rapport and how to develop effective business
relationships.
Suitable for:
Anyone wishing to improve their communication skills with others
in the workplace - face-to-face, in meetings or on the
telephone.
The Programme Topic Areas are:
- What is good communication and how do we assess our ability? - what are the barriers to and the basics of good communication? How does communication affect working relationships?
- A look at clarity and its effectiveness - the value of understanding behavioural characteristics and how to set objectives accordingly
- The value of body language and tone - adapting to meet the needs of our audience
- Communication as a two-way process
- The value of planning in both internal and external communication
- Summary & action plans agreed
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.