Reed Learning: 32 products
Conflict Resolution
Course overview Who is it for? Managers, supervisors, team leaders, or anyone who struggles to consistently obtain positive outcomes from c…
Stress Management
Course overview Who is it for? Those who find it hard to manage the pressures facing them at work and want to restore calm, clarity and con…
Time Management
Course overview Who is it for? This course is valuable for anyone who feels they need to prioritise, respond to changing priorities, and re…
Intermediate Microsoft Excel 2007 / 2010
Course overview Who is it for? This intermediate course is designed for users who have attended an introductory level course or are already…
Advanced Microsoft PowerPoint 2007 / 2010
Course overview Who is it for? This course is suitable for delegates who have attended the Intermediate Microsoft PowerPoint course or have…
Successful Budgeting
Course overview Who is it for? An introductory course for staff and managers new to the preparation, review and use of budgets. This course…
Minute Taking
Course overview Who is it for? This course is suitable for anyone who is required to take formal, factual records of meetings and distribut…
Persuading and Influencing for the PA and Admin Personnel
Course overview Who is it for? PAs and secretaries who need to communicate effectively with many departments and have a responsibility for …
Marketing for the PA and Administration Personnel
Course overview Who is it for? PAs, administration professionals and support staff who work in marketing teams or regularly interact with t…
Emotional Intelligence
Course overview Who is it for? For those working in environments where there are frequent and challenging interactions with colleagues and …
Customer Service Excellence
Course overview Who is it for? For customer-facing front-line and support staff, whose actions can have a significant impact on their compa…
Finance For The PA & Administration Personnel
Course overview Who is it for? This course is for PAs to senior managers and directors, or administrative personnel in finance departments …
The New PA
Course overview Who is it for? This course is ideal for new or aspiring PAs who need a comprehensive overview of best practice in their rol…
Introduction to Microsoft Word 2007 / 2010
Course overview Who is it for? This course is suitable for complete beginners with little or no experience of Microsoft Word. It's also sui…
Delivering Beyond Yourself
Course overview Who is it for? Ambitious people in any role who want to achieve more and feel more alive, empowered and satisfied at work. …