Outbound Sales Calls Sales Training

Making Outbound Sales Calls - Open Sales Training Course

Course Overview

This one day sales training workshop will provide sales people that are required to make outgoing sales calls with a range of proven skills, techniques and best practices to ensure more successful outcomes from a higher percentage of the calls they make.

This workshop has been designed primarily for sales staff making outgoing sales calls to warm leads or existing prospects and customers, the workshop will provide a different set of skills from our cold calling workshop and will cover the best practices and approaches for making outgoing sales calls including, how to open a sales call, understanding and developing the best questions to ask  on a sales call and outlining and setting call objectives.

Delegates will leave the workshop with the knowledge and confidence to make more effective sales calls and achieve consistently better results.

Who will Benefit from the Course?

•    Field sales people
•    Business to business sales people
•    Sales people who have had no formal training on the subject 
•    Sales people who need a refresher
•    New sales people
•    Call centre sales people
•    Client relationship managers
•    Internal telesales people
•    Account managers
•    Business development managers
•    Commercial managers

Why should you choose to attend this workshop?

Most sales people reading this have to respond to sales enquiries and need to make outgoing sales calls to leads, prospects and existing customers but in many cases lack the skills and confidence to maximise the outcome of these calls, this one day workshop will help sales people to get better results from more of the calls they make.

What improvements would you expect to receive from attending?

You will learn how to uncover the critical information needed to secure a sale on a sales call            

Discover the questions you should be asking your customers                                                        

Learn how to align your solution more favourably on every call                                                        

Understand why people buy and how to tap into their buying mentality to make more sales

Become more confident and prepared when dealing with difficult buyers and buying situations          

Uncover the influences that affect the outcome of each sale                            

Learn how to open up a sales call to grab the attention of the prospect.

What sales challenges will this provide solutions for?

It will reduce the number of price discussions you find yourself drawn into
It will prepare you to feel more confident and also be able to tackle any sales situation
It will reduce the number of times a client says “I’ll think about it”
It will ensure that you get more positive outcomes and more sales from more calls