Ptp Training and Marketing Ltd: 217 products
Advanced Credit Control - Customer Focused
"Credit Controllers wish to control credit rather than chase debt." As an experienced credit controller you have a full understanding of ca…
Assertiveness & Building Personal Confidence
Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard …
IT Safety and Security in the Workplace for all PC Users
Background: Cyber security threats have never been more dangerous, and yet businesses continue to suffer the consequences from loss of data…
Dealing with Difficult People
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the…
Management Skills - How to Survive and Thrive
This course is designed to support delegates who wish to protect their business during periods of uncertainty caused by recession. In diffi…
Developing a Sales Strategy
This course will give you: A greater awareness of the strategic issues affecting the Sales Process Greater clarity of the roles and respons…
Closing The Sale & Dealing With Objections
This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and…
Outstanding Customer Service Skills
An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimatel…
Sales Negotiation Skills
This Sales Negotiation Course offers delegates the opportunity to develop their negotiating skills and build confidence in those skills. Th…
Developing Major Accounts
This developing major accounts course is essential for any salesperson trying to develop a major account. Delegates learn how to identify k…
Emergency Call Handling
This one-day course gives you the skills, confidence and opportunity to practise all the relevant eventualities that you may encounter when…
Coaching Skills
This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in rol…
The Green Worker
A highly inspirational and practical course on how to transform your workplace into an energy-efficient and sustainable environment. This T…
Winning the Budget You Need
All organisations have to prioritise who gets what from the budget process. This course aims to provide specific guidance on how to achieve…
Emotional Intelligence for Managers
90% of high achievers have high Emotional Intelligence (EI). EI is recognised as the most significant contributor to business success and t…