Perpetual Solutions: 300 products
Telephone Selling
Prerequisites:None.Course Description:The role of tele-sales has become more important in today's competitive environment. This course give…
InfoPath 2007 level 1
Prerequisites:Students taking this class should have proficiency in Microsoft Office products, concentrating in forms development and exper…
M8910: What's New in Microsoft Dynamics CRM 4.0
Prerequisites:Before attending this course, students must have familiarity with Microsoft Dynamics CRM 3.0.Course Description:This one-day …
Sub-Editing: Advanced
Course Description:This course builds on the Introduction to Sub-editing course and concentrates on improving your ability to sub a wide ra…
Access 2007 Level 2
Course Description:You have the basic skills needed to work with Microsoft® Office Access™ 2007 databases, including creating and working w…
VMware vSphere: Manage Availability
Course Description:This hands-on training course equips system administrators with the knowledge, skills, and abilities to achieve competen…
Microsoft Hyper-V Technical Overview
Prerequisites:- Experience with network load balancing- Basic knowledge of operating systems- Experience in an enterprise environment manag…
What's New in Microsoft Exchange Sever 2010 First Look and Hands on Lab
Prerequisites:# Windows Server 2003 or 2008 including directory services.# Windows XP or Vista and Office/Outlook.# Windows-based mobile de…
M8524: Microsoft CRM 3.0 Service Scheduling
Prerequisites:Before attending this course, students must have:- General knowledge of Microsoft Windows- An understanding of Customer Relat…
Word 2010 Level 2
Prerequisites:* Students should be able to use Microsoft Word 2010 to create, edit, format, save, and print basic business documents that c…
Access 2007 Level 1
Course Description:One of the most efficient and powerful ways of managing data is by using relational databases. Information can be stored…
IBM Lotus Domino 8 System Administration Operating Fundamentals
Prerequisites:You should have previous experience as a network administrator or mail system administrator, and experience using the Lotus N…
Mac OSX: For Technical Professionals
Course Description:This is a preliminary one day Apple authorised course for IT and support personnel new to Mac OS X who need to prepare f…
Outlook 2010 Level 1
Prerequisites:Delegates should be able to: * Use a mouse * Type and use a keyboard * Navigate through Windows files and folders * Work with…
Customer Care over the Telephone
Course Description:Do you need to be able to build and maintain a rapport with your customers over the telephone?Do you want to be confiden…