M8910: What's New in Microsoft Dynamics CRM 4.0

Level
Total time

M8910: What's New in Microsoft Dynamics CRM 4.0

Perpetual Solutions
Logo Perpetual Solutions
Provider rating: starstarstarstarstar 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)

Need more information? Get more details on the site of the provider.

Starting dates and places

There are no known starting dates for this product.

Description

Prerequisites:

Before attending this course, students must have familiarity with Microsoft Dynamics CRM 3.0.

Course Description:

This one-day instructor-led course provides students with the knowledge and skills to begin planning for Microsoft Dynamics CRM 4.0.

Course Objectives

After completing the course, you will be able to:

- Describe key new features of Microsoft Dynamics CRM 4.0
- Add an organization and add business units to it
- Export, edit, and import data by using the Import Data Wizard
- Import a customization
- Create, publish, and monitor a simple workflow

Who Should Attend

This course is intended primarily for Microsoft partners and customers who are already familiar with Microsoft Dynami…

Read the complete description

Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

Didn't find what you were looking for? See also: Microsoft CRM/ Dynamics (AX/NAV), Accounting, IT Security, General Management, and Decision Making.

Prerequisites:

Before attending this course, students must have familiarity with Microsoft Dynamics CRM 3.0.

Course Description:

This one-day instructor-led course provides students with the knowledge and skills to begin planning for Microsoft Dynamics CRM 4.0.

Course Objectives

After completing the course, you will be able to:

- Describe key new features of Microsoft Dynamics CRM 4.0
- Add an organization and add business units to it
- Export, edit, and import data by using the Import Data Wizard
- Import a customization
- Create, publish, and monitor a simple workflow

Who Should Attend

This course is intended primarily for Microsoft partners and customers who are already familiar with Microsoft Dynamics CRM 3.0. The material covers functionality that applies to a wide range of audiences, from business users to system administrators to developers.

This course includes the following modules:

Overview

  • Key New Features

Installation and Deployment

  • Upgrading to Microsoft Dynamics CRM 4.0
  • Versions and Licensing
  • Server Setup Changes
  • System Requirements
  • Microsoft Dynamics CRM E-mail Router
  • Microsoft Dynamics CRM for Outlook

Configuration

  • Multiple Organizations
  • Multilingual User Interface
  • Multiple Currencies
  • Add Users Wizard
  • Maintaining Multiple Organizations (Lab)

Data Management

  • Import Data Wizard
  • Data Migration Manager
  • Duplicate Detection
  • Enriching Data (Lab)

Microsoft Dynamics CRM for Outlook and Business Applications

  • Changes in Microsoft Dynamics CRM for Outlook
  • Feature and User Interface Changes
  • Using the Report Wizard
  • Other Reporting Changes

Customization

  • Entity Relationship Enhancements
  • Importing and Exporting Customizations and Configurations
  • View Enhancements
  • Import Customizations (Lab)

Workflow

  • Workflow Access
  • Workflow Improvements
  • Workflow Lifecycle (Lab)

Programmability

  • Event Framework
  • Web Services
  • Client-Side Features

For online live training advice please visit our Learning Advice Centre on our website. Be sure to follow us on Twitter to receive special course offers, news and updates!

There are no reviews yet.

Share your review

Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.