Outlook 2010 Level 1

Prerequisites:

Delegates should be able to:

* Use a mouse
* Type and use a keyboard
* Navigate through Windows files and folders
* Work with Windows minimise, maximise, open and close

Course Description:

You will compose and send email, schedule appointments and meetings, manage contact information and tasks, use notes, and create journal entries.

This course is intended for people with a basic understanding of Microsoft Windows, and who need to learn how to use Microsoft Outlook 2010 to compose and send email, schedule appointments and manage contact information.

This course includes the following modules:

Getting Started with Outlook

• Identify the Components of the Outlook Interface
• Identify the Outlook Ribbon
• Customize the Outlook Environment
• Identify the Tabs and Commands in the Outlook Message Form
• Use Outlook Help

Composing Messages

• Create an Email Message
• Format a Message
• Check Spelling and Grammar
• Attach a File
• Enhance an Email Message

Sending and Receiving Messages Using Outlook

• Send an Email Message
• Read an Email Message
• Reply to and Forward an Email Message
• Print an Email Message
• Delete an Email Message

Organizing Messages

• Manage Email Messages
• Move Email Messages into Folders
• Open and Save an Attachment

Managing Contacts

• Add a Contact
• Sort Contacts
• Find the Geographical Location of a Contact
• Update Contacts

Scheduling Appointments

• Explore the Outlook Calendar
• Schedule an Appointment
• Edit Appointments
• Print the Outlook Calendar