Alternatives for Handling Difficult Customers
Unfortunately it is not possible to request a brochure for this training. Here you will find some alternatives for "Handling Difficult Customers" by Northgate Arinso. We hope we helped you to continue your search for training information.
Objection Handling Skills
p Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good ans…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
Know Your Customer
p The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interacti…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
Customer Satisfaction as a Selling Tool
p This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Del…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
Call Centre - Achieving Best Practice
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls to the company.…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
Customer Care - Incoming and Outgoing Calls
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls and outbound ca…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
Customer Excellence for Finance Staff
p This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver…
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
Enhancing the Visitors Experience
p All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.nbsp; Th…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
1 Day Essential Sales Skills - CPD Accredited
A practical 1-day Sales & Customer Service course that enhances your sales techniques, telephone skills and customer care abilities. Learn …
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prices are exclusive of VAT
Assert Yourself and Build Confidence
Prerequisites:None. The course is suitable for anyone who feels pressure when dealing with other people: particularly those who feel submis…
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- Price completeness: There could be additional costs like study material or lunch costs.
Going The Extra Mile: Achieving Excellence in Customer Service
Overview Course duration: 1 day.This one-day course equips you with the skills to deliver consistent service excellence at every customer '…
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- Price completeness: There could be additional costs like study material or lunch costs.
Customer Care Excellence for Finance Staff
Finance staff will achieve a greater understanding of the customers needs and how they rate customer excellence. They will also understand …
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
Transform Your Customer Experience
It's the annual company conference...the CMO is presenting the new brand vision to an expectant audience. Fast forward 6 months...nothing h…
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: *Prices shown are exclusive of VAT. Prices include tuition, course materials and full board accommodation on residential courses.
L2 NVQ Cert In Customer Service
OCR Level 2 NVQ Certificate in Customer Service is a work-based qualification, suitable for those who carry out a Customer Service role. It…
Building a Customer Service Strategy
An organisation's success is dependent upon the quality of service delivered to its customers. In today's market this means providing an ex…
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- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: VAT
L3 NVQ Dip In Customer Service
OCR Level 3 NVQ Certificate in Customer Service is a work-based qualification, suitable for those who carry out a Customer Service role at …