Call Centre - Achieving Best Practice
- Total time
Call Centre - Achieving Best Practice
Starting dates and places
Ptp Training and Marketing Ltd offers their products as a default in the following regions: Birmingham, Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
Description
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light./p p This customer care training course is available throughout the UK./p p CPD Value 5.5 Hours/p h3 Course Locations/h3 p a href="/call-centre---achieving-best-practice-london"Call Centre - Ac…Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
p This course has been designed and adapted for a number of
PTP#39;s clients that run call-centres to handle incoming calls to
the company. Throughout the course, participants are encouraged to
contribute to a lively debate about their perceptions of good
customer service. They are constantly encouraged to look through
the eyes of the customer and, by means of a series of role-plays
are able to understand and implement a series of measures to ensure
that their business is always seen in the best light./p p This
customer care training course is available throughout the UK./p p
CPD Value 5.5 Hours/p h3 Course Locations/h3 p a
href="/call-centre---achieving-best-practice-london"Call Centre -
Achieving Best Practice London/abr / a
href="/call-centre---achieving-best-practice-manchester"Call Centre
- Achieving Best Practice Manchester/abr / a
href="/call-centre---achieving-best-practice-nottingham"Call Centre
- Achieving Best Practice Nottingham/abr / a
href="/call-centre---achieving-best-practice-birmingham"Call Centre
- Achieving Best Practice Birmingham/abr / a
href="/call-centre---achieving-best-practice-bristol"Call Centre -
Achieving Best Practice Bristol/abr / a
href="/call-centre---achieving-best-practice-edinburgh"Call Centre
- Achieving Best Practice Edinburgh/abr / a
href="/call-centre---achieving-best-practice-leeds"Call Centre -
Achieving Best Practice Leeds/a/p
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.