Conflict Management Certificate Level 2 (NCFE)
Starting dates and places
Description
Course Details:
This course explains the circumstances in which aggression and violence can occur and emphasises the importance of communication in the preventative approach to conflict management. It goes on to highlight the law in terms of the individual and the organisation and is therefore suitable for anyone, whether it be a learner in a workplace or at home.
The course covers the following areas and consists of two units:
Conflict management in the workplace
Conflict management and the law
Career Progression:
This programme will give the learner a greater awareness of conflict and how to act in conflict situations. Further study options could include team leading or manage…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Course Details:
This course explains the circumstances in which aggression and violence can occur and emphasises the importance of communication in the preventative approach to conflict management. It goes on to highlight the law in terms of the individual and the organisation and is therefore suitable for anyone, whether it be a learner in a workplace or at home.
The course covers the following areas and consists of two units:
Conflict management in the workplace
Conflict management and the law
Career Progression:
This programme will give the learner a greater awareness of conflict and how to act in conflict situations. Further study options could include team leading or management courses, or other personal development programmes in areas such as personal safety or diversity.
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