Level 3 Hospitality Supervision & Leadership Advanced Apprenticeship

Level

Level 3 Hospitality Supervision & Leadership Advanced Apprenticeship

New College Nottingham
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Starting dates and places

There are no known starting dates for this product.

Description

This course consists of the following:

  • Level 3 Hospitality Supervision & Leadership NVQ
  • Keyskills/Functional Skills
  • Technical Certificate
  • Employment Rights & Responsibilities (ERR)
  • Personal Learning & Thinking Skills (PLTS)

Units include:

  • Set objectives & provide support for team members
  • Develop working relationships with colleagues
  • Contribute to the control of resources
  • Maintain the health, hygiene, safety & security of the working environment
  • Lead a team to improve customer service
  • Contribute to promoting hospitality products & services
  • Supervise food production operations
  • Supervise functions
  • Contribute to the development of recipes & menus
  • Supervise food service
  • Supervise drink service…

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Frequently asked questions

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This course consists of the following:

  • Level 3 Hospitality Supervision & Leadership NVQ
  • Keyskills/Functional Skills
  • Technical Certificate
  • Employment Rights & Responsibilities (ERR)
  • Personal Learning & Thinking Skills (PLTS)

Units include:

  • Set objectives & provide support for team members
  • Develop working relationships with colleagues
  • Contribute to the control of resources
  • Maintain the health, hygiene, safety & security of the working environment
  • Lead a team to improve customer service
  • Contribute to promoting hospitality products & services
  • Supervise food production operations
  • Supervise functions
  • Contribute to the development of recipes & menus
  • Supervise food service
  • Supervise drink services
  • Supervise offsite food delivery service
  • Supervise cellar & drink storage
  • Manage the receipt. storage or dispatch of goods
  • Supervise the wine store/cellar & dispense counter
  • Supervise vending service
  • Supervise housekeeping operations
  • Supervise linen services
  • Monitor & solve customer service problems
  • Supervise portering & concierge operations
  • Supervise reception services
  • Supervise reservations & booking services
  • Improve the customer relationship
  • Support learning & development within own area of responsibility
  • Supervise the use of technological equipment in hospitality services
  • Supervise practices for handling payments
  • Contribute to the development of a wine list
  • Manage the environment impact of work activities
  • Contribute to the selection of staff for activities
  • Ensure food safety practices are followed in the preparation and serving of food & drink
  • Lead & manage meetings

Units to be discussed with assessor and selected for the appropriate job role and training purpose.

Students must:

  • Be aged 16 or over
  • Not be in full-time education or on any other training programme
  • Have lived in the UK for the past three years
  • Students will be expected to have a contract to work a minimum of 30 hours per week. This must be paid employment. However, you can still apply for this course if you are actively seeking employment, but this must be in place before you can commence the training.

There are no formal entry requirements for any level, however the employer may stipulate entry qualifications when recruiting an apprentice to a particular job role.

As there may be different entry requirements for apprenticeships, depending on the occupational sector, all students are required to have an initial assessment test.


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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.