The Executive PA

Level
Logo The Business NLP Academy
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Description

What is it about:

The Executive PA has a pivotal role in the management team.  This course equips senior PAs with the skills to achieve organisational objectives through partnership with their manager as well as time management and communication to really contribute to the management team.

Who is it for:

An essential course for secretaries and PAs to directors and senior managers.

What will I get out of it

  • A full understanding of the Executive PA's role in the management team
  • Techniques to stay ahead in your field and manage your own development
  • Management tools which will enable you to be more productive
  • Effective self-management and personal development skills
  • Key objecti…

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Frequently asked questions

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Didn't find what you were looking for? See also: Executive PA, Personal Assistant (PA), Business Development, Office Management, and Secretary.

What is it about:

The Executive PA has a pivotal role in the management team.  This course equips senior PAs with the skills to achieve organisational objectives through partnership with their manager as well as time management and communication to really contribute to the management team.

Who is it for:

An essential course for secretaries and PAs to directors and senior managers.

What will I get out of it

  • A full understanding of the Executive PA's role in the management team
  • Techniques to stay ahead in your field and manage your own development
  • Management tools which will enable you to be more productive
  • Effective self-management and personal development skills
  • Key objectives to increase your own and your manager's productivity
  • Assertive techniques to help manage your day
  • A blended learning experience allowing you to to continue to develop your skills in the workplace

Stage 1 - The Course

  • The role of the Executive PA
  • Purpose definition and expectations of an executive PA
  • Competencies for excellence: skills and attributes of a top-performing PA
  • Working with senior management
  • Understanding business goals and improving information flow
  • Models of management   Relating your role to your manager's
  • Understanding work styles
  • Communication skills 
  • A brief introduction to Neuro-Linguistic Programming
  • Verbal and non-verbal communication
  • Questioning techniques and negotiation skills
  • Project and time management
  • Project management and juggling multiple tasks
  • Personal organisation and prioritisation
  • Models of time management - important vs urgent
  • Developing relationships across the organisation 
  • Creating understanding in the minds of others
  • Passive vs. aggressive vs. assertive
  • Body language of assertive behaviour
  • Saying "no"  win-win solutions and practical exercises
  • Moving Forward
  • Getting the most from appraisals
  • Career progression and networking skills

Stage 2 - MP3 Learning bites

Managing office politics
Effective prioritisation
Take control of your career

Stage 3 - e-learning

After the course a modular e-learning programme will be delivered to your inbox. These interactive bite-sized follow ups (completed at a time to suit you) will cement your learning from the course and help you put your new skills into practice.

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.