Supervisory Skills Training Course

This one day course is designed for Supervisors and people in a supervisory capacity to help them be more effective in their role.

Courses are are available most weeks as well as the following dates: 2 February, 18 March, 16 April, 24 May, 4 June, 28 July, 10 August, 9 September, 20 October, 11 November, 12 December

Your course will be tailored to suit any individual requirement that you have and will cover a wide range of skills, including: 

Getting the best out of the team 
Prioritising activity 
Liaising with team members and line managers 
Assessing the capabilities of the team 
Developing positive attitudes to work 
Understanding others 
Communication skills 
Reviewing performance and providing feedback 
Motivating the team to achieve positive outcomes
Developing a productive working environment 
Linking individual performance to overall performance 
Providing relevant support to allow acceptance of approval and/or criticism 
Avoiding confrontation 
Effective delegation 
Feedback and accountability 

Measuring succes

Recent comments:

All of the training was excellent and I found the responsibility and planning sessions really useful. JM Kelly

Excellent communication with and by the Trainer and I found the problem solving session excellent. We are a group of 8 delegates from the Hadley Group and we gained a lot from the training. S Johnson

My overall impression of the course is that the Tutor was very knowledgable and she provided delegates with understanding to be able to put these new skills into practise.

I now feel confident about communicating confidently and dealing with difficult situations. S Sim

"The Supervisory Course was delivered very professionally and it was extremely relevant to the role I hold at work!" NP Symrise Ltd.

"I found the course to be very professional and interesting and I gave top marks for the trainer, the knowledge imparted and the learning relating to my requirements". JH Sandwell Council for Voluntary Services. 

My rating of the course is "ten out of ten" and now in my role I will delegate more and manage my time far better!"
SM Quiss Technology