Discipline & Grievance
Description
Ref: MMT10142
Aim: The delegate will learn the key principles of managing the discipline and grievance procedure with confidence.
By the end of this module the delegate can:
• Recall what is meant by discipline and grievance
• State when the disciplinary procedure may be invoked
• Recite a typical disciplinary process
• Describe how to deal with a grievance
Chapters: Total 8
Viewing Period: 30 days
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Ref: MMT10142
Aim: The delegate will learn the key principles of managing the discipline and grievance procedure with confidence.
By the end of this module the delegate can:
• Recall what is meant by discipline and grievance
• State when the disciplinary procedure may be invoked
• Recite a typical disciplinary process
• Describe how to deal with a grievance
Chapters: Total 8
Viewing Period: 30 days
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