Interviewing Skills Training Course

Effective interviewing techniques are essential in business today. This one day Interviewing Skills Course provides the necessary skills for interviewing in various situations including: recruitment, selection, appraisal, discipline, grievance and exit.

 Who should attend?

 Directors, managers, partners, supervisors and teamleaders.

Anyone being prepared for promotion into a management position.

Anyone with the responsibility for interviewing people.

Benefits for the delegate:

Improve interviewing techniques in a variety of situations.

Increase confidence and effectiveness.

Better communication and motivation in the work place.

Benefits for the organisation:

Improve team effectiveness.

Increase motivation.

Greater flexibility among team members.

Objectives of the Programme:

To highlight the different types of Interviews.

To show the importance of Questions.

To demonstrate effective Listening skills.

To illustrate how to interpret Non-verbal communication.

To examine hints appropriate for all types of Interviewing.

To show how to conduct effective Recruitment and Selection Interviews.

To demonstrate successful Appraisal Interviewing.

To show how to perform Counselling Interviews.

To illustrate how to conduct Discipline Interviews.

To examine effective Grievance Interviews.

To show how to conduct Exit Interviews.