Alternatives for Customer Service Management
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1 Day Essential Sales Skills - CPD Accredited
A practical 1-day Sales & Customer Service course that enhances your sales techniques, telephone skills and customer care abilities. Learn …
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Customer Satisfaction as a Selling Tool
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Deleg…
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Dynamics 365 for customer engagement for customer service | MB-230 | MB230
Dynamics 365 for customer engagement for customer service | MB-230 Microsoft Dynamics 365 for Customer Service offers any organization an o…
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- Extra info: "Excl. Examen & BTW"
1 Day Customer Service Excellence Course - CPD Accredited
If your organisation is committed to delivering exceptional customer service and meeting the ever-increasing expectations of today’s custom…
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Best Practice in Helpdesk Customer Support
Prerequisites:This course is aimed at both new and experienced helpdesk staff who would like improve their customer service skills in order…
Customer Service NVQ Level 3
Course Summary: The Customer Service NVQ applies to all staff whose job is involved primarily with customer service or whose job involves s…
Customer care
Delivering Service Excellence Who Should Attend And Why Good customer care is key to the success of any organisation. This one-day workshop…
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Customer Service Excellence
In today’s economic environment most organisations and their people face constant pressure to continually deliver a value for money and exc…
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Exceptional Customer Service
The concept of 'Customer Care' is one that is often used without being implemented properly. But if your company lives up to these claims, …
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- VAT: VAT exempted
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L2 NVQ Cert In Customer Service
OCR Level 2 NVQ Certificate in Customer Service is a work-based qualification, suitable for those who carry out a Customer Service role. It…
488 - Customer Service - Advanced Level Apprenticeship Level 3
This qualification is aimed at individuals who are undertaking a career in a customer facing role. It is suitable for those who are changin…
L3 NVQ Dip In Customer Service
OCR Level 3 NVQ Certificate in Customer Service is a work-based qualification, suitable for those who carry out a Customer Service role at …
Maximising Customer Satisfaction in a Technical Environment
Overview Individuals who work in technical environments are now expected to also be customer service professionals. This course will demons…
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- Extra info: 980 exc. VAT
Apprenticeship in Customer Service Level 2
The apprenticeship allows you to study towards a recognised qualification whilst in an employed position. This apprenticeship is suitable f…