Contract Management

• Purchasing executives, senior managers, and professional staff from supply chain management, logistics and inventory planning and control
• General managers wanting to understand the procurement function
• Project managers involved in plant and equipment development projects
• Technical personnel involved in performance specification of plant and equipment
• Engineering planners working with complex maintenance material requirements
• Quality managers seeking to understand how suppliers are selected

Course objectives

• To measure supplier performance
• To negotiate effectively with suppliers
• To manage contractual changes
• To understand how contracts end
• To identify and determine how to resolve supplier disputes

Course content

Managing Supplier Performance

• Creating the contract management plan
• Setting the basis for measurement
• Contract administration organisation structures
• Automated contract administration tools
• Reviewing performance

Negotiating in a Purchaser Supplier Relationship

• When to negotiate
• Objectives of negotiation
• Negotiation preparation
• What are our negotiables?
• BATNA – what to do when the negotiation fails
• Reaching a win-win agreement

Making changes to Supplier contracts

• Why contracts have to change
• The contract variation process
• Managing price variations
• How contracts change

Supplier Contract Termination

• Termination on expiry
• Performance leading to termination
• Termination for breach
• Remedies for contract breach
• Alternatives to ending the contract
• Contract extension
• Managing the termination and transfer process

Managing Contract Disputes

• What is a contract dispute?
• “I’ll see you in court”
• Arbitration
• Alternative dispute resolution methods
• Negotiating a settlement