Alternatives for Good Customer Service
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Retail (Visual Merchandising) Diploma
This course consists of the following: Mandatory Unit: Work effectively in your retail organisation Optional Units: Organise the receipt an…
Customer Service Training Course
This one day Customer Service Training Course will help you develop the skills to identify and meet customer needs. Learn to deliver excell…
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Essential Business Numeracy
This workshop is designed for everyone who has a concern as to their ability to cope with numbers and who would like to gain confidence in …
IGCSE Business Course
This IGCSE Business Course is ideal for anyone wishing to gain a knowledge and understanding of this subject. You will also find this cours…
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Extraordinary Customer Service
Duration: A one day course Suitable for: The course is for people new to customer service or those who need an injection of fresh ideas. Th…
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Executive Office Skills Level 2
Module 1: customer servicesFace to face contactDealing with awkward customersWhere are you?Dealing with complaintsComplaints policyDo's and…
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Customer Care - from Agony to Ecstacy
Those who deal with customers on a day to day basis - face to face or by telephone and who want to review current performance and pick up n…
City & Guilds NVQ Level 4 Customer Service Diploma (QCF) (109).
Study Options Available Home learning or study, distance learning, flexible study, supported study and professional workplace learning avai…
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Project Management for PAs, Executive Assistants and Office Managers
COURSE OBJECTIVE Project Management aimed an Executive PA, PA, Office Manager, Senior Support Staff or people that are relatively new to th…
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NCFE Retail Knowledge Level 2 Certificate
Unit 1: Understanding Customer Service in the Retail Sector Understand the effect of customer service on retail businessUnderstand how reta…
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- Price completeness: This price is complete, there are no hidden additional costs.
Level 2 Customer Service in Catering & Hospitality NVQ
This course consists of the following:Mandatory Units - Customer Service Foundations: Communicate using customer service language Follow ru…
BTEC Award in Customer Service
Need a fast, effective introduction to customer service or looking to take your skills to the next level? The Awards in Customer Service ar…
Customer Service Excellence using NLP
What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…
Level 2 NVQ - Customer Service
Programme: This Level 2 NVQ Certificate in Customer Service is designed for learners who need to develop or consolidate their skills. Units…
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- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: There maybe funding available for this programme. Please contact us directly for details.
Retail Knowledge - (BTEC Level 1 Award)
Introduction to the retail industry with a focus on fashion retail and customer service Course content Retail selling Team Work Understandi…