Effective Customer Care Level 2
- Level
Effective Customer Care Level 2
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Starting dates and places
This product does not have fixed starting dates and/or places.
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Description
Course Description
If you want to develop your knowledge of Effective Customer Care so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you.
The Distance Learning Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the course is to give people, at all levels, the essential knowledge needed to offer the best professional approach available to customer service. It will highlight the key areas that can improve the services you offer and show how these can be of benefit to your business.
The Effective Customer Ca…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Course Description
If you want to develop your knowledge of Effective Customer Care so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you.
The Distance Learning Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the course is to give people, at all levels, the essential knowledge needed to offer the best professional approach available to customer service. It will highlight the key areas that can improve the services you offer and show how these can be of benefit to your business.
The Effective Customer Care course covers recognising customers, the importance of exceptional customer care, customer care and service principles, providing information, advice, products and services to customers, responding to special requests, customer service and legislation, dealing with customer complaints and helping customers with particular needs.
Previous Knowledge Required
You do not need any prior learning knowledge or experience to take this course. This course is openly available to anyone who wishes to take part in a highly rewarding home study course, although you would be expected to have a reasonable standard of literacy.
You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with the full support of your Tutor.
Support
You will receive the entire package of course materials in a single dispatch together with dedicated Tutor Support for 12 months. All assignments are marked by one of our professional Tutors who will offer regular feedback and guide you through your course.
You will be provided with the telephone number for your dedicated Student Support Team who will be available for any other queries that you may have whilst completing your course. You can be assured that you will receive unlimited support for your home study course, so there is no need to struggle or feel isolated during your studies.
Assessment
The certificate is gained by successfully completing a series of assessments together with an end of course multi-choice questionnaire.
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.