Persuading and Influencing People
Focus on Training offers this product as a default in the following regions: N/A
This course is for anyone who needs to build a relationship within their organisation in order to get colleagues on side and for those in a sales or account management role who are dealing with potentially difficult customers or situations.
- The skills to be more persuasive and exert more influence
- Increased confidence to make you more effective in handling different people and situations
- An understanding of different communication styles, and how to adapt your own when necessary
- More success in negotiations
- Insights into emotional intelligence
- Strategies to state your case convincingly
- Improved questioning and listening skills
- Blended learning modules to extend your learning back i…
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
This course is for anyone who needs to build a relationship within their organisation in order to get colleagues on side and for those in a sales or account management role who are dealing with potentially difficult customers or situations.
- The skills to be more persuasive and exert more influence
- Increased confidence to make you more effective in handling different people and situations
- An understanding of different communication styles, and how to adapt your own when necessary
- More success in negotiations
- Insights into emotional intelligence
- Strategies to state your case convincingly
- Improved questioning and listening skills
- Blended learning modules to extend your learning back into the workplace
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
