Facilitation Skills

Managers and supervisors who want to develop a more effective non-directive leadership style, in team situations and anyone wanting to make group situations more effective.

A course that will give you the skills and techniques required to get the most out of individuals in all challenging group situations, not just formal meetings. This is not about chairing meetings but about stimulating group dynamics in focus groups, team development workshops or committees.

• Understanding of group dynamics

• Confidence to handle those being over dominating in a group situation

• Ability to bring out those not contributing in a meeting

• Techniques to intervene to stimulate discussion

• Understanding of left and right brain thinking and how to exploit both

• Basic problem solving techniques

• The role of the facilitator

• Appreciate the difference between “process” and “content”

• Understand group dynamics

• Levels of intervention

• Agree what is expected from the facilitator

• People and task issues

• The ability to stay neutral when necessary

• What does and doesn’t work

• Develop mental resilience

• Be firm without causing upset

• Handle difficult situations

• The emotional cycle of change

• Catalytic skills

• Interventions that stimulate the process

• Establish ground rules

• Problem solving techniques

• The mastery ladder

All of our courses are worth 6 hours of CPD per day.

Very worthwhile and relevant training. Trainer was extremely engaging, built strong rapport with group and ensured all were on board and understood the content at each stage of the process. “

- Ben Jones

Smiths Medical