ITIL Service Transition & Service Operation Combined
- Total time
ITIL Service Transition & Service Operation Combined
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Description
The ITIL Service Transition & Service Operation Combined Course form part of the Lifecycle series of Intermediate certification modules, which can be taken as stand-alone qualifications or with a view to amassing sufficient credits to gain the ITIL Service Management Expert qualification.
In order to maximise the use of your valuable time, FGI has combined two of the ITIL Intermediate modules into one intensive course that will give candidates a deep level of understanding of the management and control of Service Transition and Service Operation and the interfaces between them and the other stages of the Service Lifecycle.
The course is inclusive of courseware, examinations, refreshments, po…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
The ITIL Service Transition & Service Operation
Combined Course form part of the Lifecycle series of
Intermediate certification modules, which can be taken as
stand-alone qualifications or with a view to amassing sufficient
credits to gain the ITIL Service Management Expert
qualification.
In order to maximise the use of your valuable time, FGI has
combined two of the ITIL Intermediate modules into one intensive
course that will give candidates a deep level of understanding of
the management and control of Service Transition and Service
Operation and the interfaces between them and the other stages of
the Service Lifecycle.
The course is inclusive of courseware, examinations, refreshments, post course tutor support, and pass guarantee.
Course Overview:
This course is intended to enable delegates with a
Foundation-level knowledge of IT Service Management to apply good
practice in processes pertaining to the Service Transition and
Service Operation lifecycle phases.
The course is intensive and interactive, combining presentation
sessions and group exercises, with plenty of opportunity for
questions and discussion. There is approximately 38 hours of
pre-course study which is required in preparation for this
course. On completion of the course and the required personal
study, delegates will be able to sit the ITIL Intermediate
examinations in Service Transition and Service Operation, both
worth 3 credits.
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