ITIL Inter - Planning, Protection and Optimisation
Starting dates and places
Focus on Training offers this product as a default in the following regions: N/A
Description
IT Professionals, Business Managers and Business Process Owners.
This ITIL Training Module forms part of the ITIL Intermediate Capability Stream. Successful completion of the exam will provide an ITIL Certificate and also 4 credits towards achievement of the ITIL Expert qualification.
Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:
• Service Management as a Practice
• Processes across the Service Lifecycle pertaining to the practice elements within Planning, Protection and Optimization
• Capacity management as a capability to realise successful service design
• Availability managemen…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
IT Professionals, Business Managers and Business Process
Owners.
This ITIL Training Module forms part of the ITIL Intermediate
Capability Stream. Successful completion of the exam will provide
an ITIL Certificate and also 4 credits towards achievement of the
ITIL Expert qualification.
Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:
• Service Management as a Practice
• Processes across the Service Lifecycle pertaining to the practice
elements within Planning, Protection and Optimization
• Capacity management as a capability to realise successful service
design
• Availability management as a capability to realise successful
service design
• IT Service Continuity Management as a capability to support
overall Business Continuity Management
• Information security management as part of the overall corporate
governance framework
• Planning, Protection and Optimization roles and
responsibilities
• Technology and Implementation Considerations
• Challenges, Critical Success Factors and risks
- Introduction to the concepts and terminology of the Service Lifecycle and the role of PPO within the Lifecycle
- Capacity Management
- Availability Management
- IT Service Continuity Management
- Information Security Management
- Demand Management
- Challenges, Critical Success Factors and Risks
- Planning, Protection and Optimization Roles and Responsibilities
- Technology and Implementation Considerations
- Summary, Exam Preparation and Directed Studies
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.