Pricing Strategy in Practice

Unfortunately Coursera (CC)'s trainings are no longer available on Springest

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Excellent Customer Care - Incoming Calls

Logo Ptp Training and Marketing Ltd
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p This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches profession…

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1 Day Essential Sales Skills - CPD Accredited

Logo ATA (Asset Training Academy) Ltd
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A practical 1-day Sales & Customer Service course that enhances your sales techniques, telephone skills and customer care abilities. Learn …

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Maximising Customer Satisfaction in a Technical Environment

Logo Focus on Training
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You will benefit from this course if you work in a technical environment providing services to internal and/or external customers, and want…

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Customer Service (Videos): Building Customer Loyalty

Logo Want to learn IT
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Customers expect and even demand excellent customer service. In exchange, they will give you their undying customer loyalty. This program w…

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Customer Relations

Logo UK Open Learning Ltd.
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Would you like to improve your customer relation skills? Are you good at customer care? Are you good at communicating with customers? Then …

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Customer Service on The Telephone (Skills Course)

Logo Elearn UK
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The aims of this course are to enable people who use the telephone in business situations to improve their skills and deliver better custom…

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Create and manage segments in Dynamics 365 Customer Insights – Data (MB-7006) [M-MB7006]

Logo Global Knowledge Network Training Ltd.
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OVERVIEW In this learning path, you practice building segments using Customer Insights - Data. The skills validated include building a segm…

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Customer Service - Level 3

Logo Kingston Maurward College
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This Level 3 qualification in Customer Service will give you additional skills, some of the topics covered will include organising the deli…

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Customer Service - Level 2

Logo Kingston Maurward College
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This Customer Service qualification will give you a wide range of skills to help you deal with any situation in a customer service environm…

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Managing Touchpoint Performance to Improve the Customer Experience

Logo Hemsley Fraser
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Overview Course duration: 2 days.This course is full of best practice tips and techniques that will enable your organisation to develop a c…