Interpersonal Effectiveness

Level
Total time

Interpersonal Effectiveness

Communicaid
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Starting dates and places

This product does not have fixed starting dates and/or places.

Communicaid offers their products as a default in the following regions: London

Description

The importance of Interpersonal Effectiveness: With an ever-increasing reliance on virtual methods of communication, particularly email, the opportunity to practise and develop one's interpersonal skills in a professional context has diminished. When situations arise which require something other than written communication, whether it be delivering a difficult message, handling a complaint or issue or building a relationship with a new colleague or client, employees sometimes find that they lack the key interpersonal skills required to achieve the necessary result.

The importance of good interpersonal skills in the workplace cannot be underestimated. The ability to build rapport and trust,…

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Frequently asked questions

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The importance of Interpersonal Effectiveness: With an ever-increasing reliance on virtual methods of communication, particularly email, the opportunity to practise and develop one's interpersonal skills in a professional context has diminished. When situations arise which require something other than written communication, whether it be delivering a difficult message, handling a complaint or issue or building a relationship with a new colleague or client, employees sometimes find that they lack the key interpersonal skills required to achieve the necessary result.

The importance of good interpersonal skills in the workplace cannot be underestimated. The ability to build rapport and trust, to present oneself and one's ideas with clarity and professionalism and to be able to handle challenging situations is invaluable.
Communicaid's Interpersonal Effectiveness programme will provide delegates with the opportunity to refresh and develop these core interpersonal skills in a lively, open and highly interactive environment, enabling them to become more confident and effective interpersonally.

Benefits

This programme will provide you with the tools to:

  • Understand and adopt the principles of effective interpersonal communication
  • Network and build rapport and trust
  • Handle difficult situations with professionalism
  • Be a more effective communicator in a wide range of work-related scenarios and contexts

Who should attend?

Anyone who:

  • Requires more confidence when interacting with colleagues and clients
  • Needs to refresh and develop their existing skill set
  • Has experienced challenging interpersonal situations

Course Content

This course includes:

  • Making sense of the message you give and receive
  • Building relationships
  • Interpersonal dynamics
  • Delivering difficult messages
  • Effective influencing

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    There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.