Effective Communication

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Reed Learning offers their products as a default in the following regions: Birmingham, London

Description

Course overview Who is it for?

Ideal for anyone looking to enhance their interpersonal relationships and effectiveness to present a clear and positive message in work situations.

What is it about?

Communication is the art of being understood and of understanding others. This course looks at all elements of communication from planning your communication and style to how to present a positive image.

Guided by an expert communicator, learners on this programme will learn the core skills that underpin best practice communication. Everyone attending will learn how to make sure that their verbal and non-verbal communication present a clear, coherent and positive message. It also addresses how …

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Frequently asked questions

There are no frequently asked questions yet. Send an Email to info@springest.co.uk

Course overview Who is it for?

Ideal for anyone looking to enhance their interpersonal relationships and effectiveness to present a clear and positive message in work situations.

What is it about?

Communication is the art of being understood and of understanding others. This course looks at all elements of communication from planning your communication and style to how to present a positive image.

Guided by an expert communicator, learners on this programme will learn the core skills that underpin best practice communication. Everyone attending will learn how to make sure that their verbal and non-verbal communication present a clear, coherent and positive message. It also addresses how to adapt communication to different people and contexts, and engage effectively with the communication styles of other people.

What will I get out of it?
  • An assessment of your own communication style for a better understanding of how to manage your style and the impact of your message

  • The skills to communicate clearly and confidently

  • The ability to 'gain the edge' and achieve your objectives through effective communication

  • Improved workplace relationships and a greater personal profile

  • Persuasion and influencing skills

  • A blended learning experience to improve retention and assist the transfer of learning outcomes back in the workplace

Blended Learning

This course is a blended learning experience, allowing you to continue to develop your skills back at work. As part of the course you will receive the following eFresher (eLearning) modules and MP3s:

eFresher modules
  • The Art of Communication

  • Stating Your Case Persuasively

  • Overcoming Resistance and Conflict

MP3 modules
  • Building Relationships

  • Effective Communication

  • Listen Up

What will I learn?
  • The essentials of successful communication - practice, planning, positive thinking

  • Identifying and overcoming barriers to communication

  • Characteristics of an excellent communicator

  • Jung's communication styles model

  • Identifying your preferred styles

  • Adapting your style as required

  • Body language and tone

  • LISTEN model of active listening

  • Building rapport

  • Neuro-Linquistic Programming (NLP)

  • Assertiveness

  • Persuasion skills

  • Recognise and utilise the ACE model for planning and delivering a message effectively
  • Use the PROOF model to make a compelling and persuasive case

All of our courses are worth 6 hours of CPD per day.

I had a very enjoyable day and feel I have learnt a lot of things I hope I will be able to use at work and in my general life. Many thanks! “

- Bryony Taylor

Simplyhealth


Personal Development
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There are no frequently asked questions yet. Send an Email to info@springest.co.uk