488 - Customer Service - Intermediate Level Apprenticeship Level 2

This qualification is suitable for all age groups; for those thinking of entering employment for the first time, for those who have just started a job, for those who are changing their career path and for those who want recognition of their skills and experience. This qualification gives the foundation to future progression in a range of different roles, which involve customer contact. Five Reasons to Study this Course at Chichester 1. Excellent track record to ensure your achievement and success 2. Competence based qualification - assessed by a portfolio of evidence. 3. Flexible start dates and delivery entirely in the workplace 4. Qualification recognised in all occupations and sectors of employment. 5. Qualification tailored to meet your individual learning needs. What will I Study? Customer Service Level 2 – basic customer service skills within a working environment How will I be Taught? You will be allocated an individual assessor, who will assess you one to one in your work place. How will I be Assessed? You will be assessed by completing a portfolio of evidence using an e portfolio platform in the first instance or a traditional portfolio, under the guidance of your occupationally competent assessor. What our students say? "this qualification has demonstrated to me how important customer service is within the workplace"