Advanced Selling Techniques

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Advanced Selling Techniques

The Chartered Institute of Marketing
Logo The Chartered Institute of Marketing

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Description

In today’s tough economic market, winning and keeping customers requires the best skillset. This advanced skills course gives people the tools to win more deals and the loyalty of your customers.

As a result of attending this course, attendees will gain an extra level of confidence when dealing with customers. The advanced skills will give them more options to deal with challenging moments in the sales process. This will allow salespeople to win more business and build long-term customer loyalty.

Organisations who can communicate in a persuasive and customer friendly way through their sales force always have the advantage in a competitive market. Armed with the advanced skills of this course…

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Didn't find what you were looking for? See also: Selling Techniques, Public speaking & presentation, Sales Management, Telephone Sales, and Sales Strategy.

In today’s tough economic market, winning and keeping customers requires the best skillset. This advanced skills course gives people the tools to win more deals and the loyalty of your customers.

As a result of attending this course, attendees will gain an extra level of confidence when dealing with customers. The advanced skills will give them more options to deal with challenging moments in the sales process. This will allow salespeople to win more business and build long-term customer loyalty.

Organisations who can communicate in a persuasive and customer friendly way through their sales force always have the advantage in a competitive market. Armed with the advanced skills of this course, organisations have the best opportunity to increase their sales, reputations and market share by winning and retaining more customers.


Experienced salespeople with a firm grasp of the fundamentals of selling will be able to best appreciate the advanced skills of this course and will benefit most from the techniques it offers. Seasoned professionals who want to deal more effectively with customers will also benefit to this update on their current sales toolkit.

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  • Questioning; how to fully understand customer requirements.
  • Partnership building; developing customer relationships.
  • Persuasive language; communicate with power and influence.
  • Reading customers; uncover what customers are really thinking.
  • Objection handling; ease through customer objections to the sale.
  • Closing; clinching the deal effectively.
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A participative course with a comprehensive mix of theory, practice and feedback. All techniques will be explained and participants will have the opportunity to learn and fine tune their understanding in exercises and case studies.

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.