Customer Service (Videos): Keeping Loyal Customers
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Customer Service (Videos): Keeping Loyal Customers
Description
Sometimes, providing an exceptional product or service environment isn't enough to keep customers coming back. There are many reasons customers leave. You need to figure out why and implement effective ways of retaining them and building loyalty. During this program, you'll discover how to determine if it is worth keeping specific customers. You'll also learn about effective customer loyalty programs and the importance of customer relationship management. In addition, you'll learn about measuring customer loyalty.Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Sometimes, providing an exceptional product or service environment
isn't enough to keep customers coming back. There are many reasons
customers leave. You need to figure out why and implement effective
ways of retaining them and building loyalty. During this program,
you'll discover how to determine if it is worth keeping specific
customers. You'll also learn about effective customer loyalty
programs and the importance of customer relationship management. In
addition, you'll learn about measuring customer loyalty.
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.