Diploma in Financial Services

Summary:

The Level three Diploma in Financial Services is designed to give you a broad and balanced understanding of the retail banking and financial services industry. The Diploma offers a menu of practical subjects covering a wide range of topics. Candidates can tailor their own qualification by augmenting the mandatory unit with a selection of options.

The qualification consists of two mandatory units: Financial Services Industry – Products and Services, and Financial Services Law and Regulation in England and Wales. These are combined with four optional units, which can be chosen by candidates to meet current job needs or future career aspirations.

Optional units:

• Banking operations
• Economic environment
• Marketing within the financial services environment
• Team development within a financial services environment
• Call centre operations within a financial services setting
• Sales and service within a financial services environment
• Credit union practice.

Successful candidates can progress to further study, including Foundation Degrees, Honours Degrees, other professional qualifications or Level seven Diplomas in Business and Corporate Banking, Building Society Operations, Financial Services Leadership or Chartered Banker.

The course takes up to one year to complete using a blend of supported home study and college tuition. Whilst there are no formal entry requirements for this programme of study, candidates would be expected to have a good level of numeracy and literacy, and to work in an environment where the application of their learning can be maximised. Assessment for this programme is by online examination.

The Diploma is aimed at those who are working within the retail banking or financial services industry who seek to gain a broad understanding of various parts of the sector. This qualification enhances job-related skills by studying practical topics which are designed to prepare you for current practice and the rapidly changing environment of the industry.

Measurable business benefits

• Compliance with the FSA’s new regulations concerning the conduct of banking business
• Improved customer satisfaction levels
• Reduced complaints
• Improved capacity of staff to solve problems
• Increased workforce motivation.

Please contact the Advice Shop for details of costs and start dates.

Please note that although the information given is believed to be correct at the time of publication, course information, costs where applicable and attendance details may change.