Managing People Problems
- Level
- Total time
Managing People Problems
Starting dates and places
This product does not have fixed starting dates and/or places.
Capita Learning & Development offers this product as a default in the following regions: N/A
Description
A fun, interactive drama-based workshop which focuses on your specific problems. The course explores different ways to deal with people and how these can be practically applied. Time is also spent tackling the typical people problems that occur for managers.
- Effectively apply a model for dealing with difficult behaviour
- Implement the theory learnt in the workplace to gain the best results for your problematic situations
- Recognise the behaviours associated with Transactional Analysis
Managers, team leaders and supervisors who want to tackle performance and behavioural problems within their teams.
What you will learn:
- How to identify problematic behaviour
- How to appropriately sepa…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
A fun, interactive drama-based workshop which focuses on your specific problems. The course explores different ways to deal with people and how these can be practically applied. Time is also spent tackling the typical people problems that occur for managers.
- Effectively apply a model for dealing with difficult behaviour
- Implement the theory learnt in the workplace to gain the best results for your problematic situations
- Recognise the behaviours associated with Transactional Analysis
Managers, team leaders and supervisors who want to tackle performance and behavioural problems within their teams.
What you will learn:
- How to identify problematic behaviour
- How to appropriately separate the behaviour from the person
- When and how to use discipline
- An introduction to Transactional Analysis
- How to deliver effective feedback
- Developing a framework for dealing withdifficult behaviour
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.