Advanced Apprenticeship IT User

This is an 18 month programme and all elements must be completed in order to achieve an IT User Apprenticeship.

The Diploma is designed for people who are working in an IT role and this can apply to a variety of disciplines, including:

• Helpdesk Support Personnel,
• Office Managers,
• Personal Assistants,
• Website Managers,
• Teaching Assistants and
• Sales Account Managers

Listed below are some of the areas that could be covered as part of this framework:

• Responding to hardware and software problems

• Setting up user hardware

• Designing solutions to improve business processes using IT

• Developing and streamlining business processes for efficient office operations

• Using advanced application software features

• Researching for and preparing presentations

• Planning and designing websites

• Creating and reporting management information

Framework:

• Level 3 Diploma in IT User Skills (Application Specialist)

Additional Mandatory Framework Requirements:

• Functional Skills in Maths, English & IT

• PLTS

• Employment Rights & Responsibilities

Get Paid, Get Trained, & Get Qualified; all at the same time!!

* 16-18 fully funded, 19+ Co funded.