Professional Competence for IT & Telecomms Professionals

For the skills you need to work in Professional Competence for IT & Telecoms Professionals.

This Apprenticeship programme is designed for new entrants to a role in the IT & Telecoms sector and to provide progression and re-skilling routes for existing IT Professionals. The framework includes a balance of content in technical, business and interpersonal areas, designed to ensure Apprentices have an appropriate set of skills to operate in today’s IT & Telecoms job roles.

Apprentices can work in areas such as Technical Support, Telecommunications, IT Project Management and IT Helpdesk.

There are no specific entry requirements, however if you need to develop your skills, as part of the qualification you will obtain Functional Skills in English, maths and ICT.

Level 2 Diploma will cover areas such as:

• Technical fault diagnosis
• Working with ICT hardware and equipment
• Investigating and defining requirements
• Security of ICT systems

Level 3 Diploma will cover area such as:

• Testing ICT systems
• Working with ICT hardware and equipment
• Technical fault diagnosis
• Technical advice and guidance

You will be assessed in one or more of the following ways:
• Practical demonstration/Assignment
• Practical examination
• Written examination.

Candidates studying Level 2 will achieve a Level 2 Diploma in Professional competence for IT & IT Telecoms professional

Candidates studying Level 3 will achieve a Level 3 Diploma in Professional competence for IT & IT Telecoms professional

Functional Skills
For Level 2 apprenticeship you will need to study Functional Skills English, maths and ICT at Level 1.

For Level 3 apprenticeship you will need to study Functional Skills English, maths and ICT at Level 2.