ILM Level 3 Award Unit – Solving Problems & Making Decisions

Who is the course for?

This course explores new techniques to help you make better decisions and to solve problems skilfully, quickly and effectively.

The ILM (Institute of Leadership & Management) recognises that all organisations are different; their qualifications are designed with the in-built flexibility to adapt to meet employers’ diverse staff development needs. The unique unit-based qualifications structure gives employers the freedom to select from an array of optional units, to build programmes that deliver the specific skills and knowledge required from their colleagues.

What will I study?

You’ll learn how to find and analyse both quantitative and qualitative information to identify root causes of a problem and to distinguish between the problem and its symptoms. You’ll be shown how to generate creative solutions to the problems you face and implement the right solution to resolve problems before business performance is damaged.

By the end of the course, delegates should be able to identify the cause of a problem, distinguish between the problem itself and the symptoms of the problem, use a number of tools to define creative solutions to problems, analyse data to extract information, use appropriate statistics and take a structured approach to making and implementing decisions.

How will the course be delivered?

As classroom based sessions alongside other members of the group.

Course Entry Criteria

There are no formal entry requirements but candidates will normally be either practising or aspiring first line managers with the opportunity to meet the assessment requirements. An informal discussion with the Programme Leader is recommended to ensure that the qualification meets individual needs.

The college operates a no refunds policy as detailed below. Cancellations and transfer requests are subject to the following conditions:

• More than 4 weeks notice – no charge
• 4 weeks notice – 30% of the cost
• 2-3 weeks notice – 50% of the cost
• 1-2 weeks notice – 75% of the cost
• Less than 1 weeks notice – 100% of the cost

All cancellations must be made in writing and are subject to a £10 administration charge. The full fee’s policy is available on request.

What will I get at the end of the course?

ILM Level 3 Award Unit – Solving Problems & Making Decisions

What can I do next?

See our other ILM courses available on our website or contact us.

How much does it cost?

The course fee is negotiable on group size and includes trial membership of the ILM, valid for the duration of study up to the point of achievement. (see www.i-l-m.com for more details regarding the benefits of membership), Tuition, Registration, Assessment and Certification fees.