NVQ Certificate in Business Administration (Flexi) (C&G)

You must be in employment. This qualification is very flexible in its structure enabling the organisation and individual to choose from optional units suited to their job role. Candidates plan a programme of development and assessment with their assessor and compile a portfolio of evidence. An assessor will visit your workplace to observe you in your working environment.

Course content

Level 2 Certificate in Business Administration

• Work in a business environment
• Handling mail
• Use electronic message systems
• Use a diary system
• Provide reception services
• Manage customer relations
• Make and receive telephone calls
• Use office equipment

Entry Requirements

A standard of literacy and numeracy supported by a general education equivalent to four GCSEs at a minimum grade D, or equivalent qualifications, are usually required.

Delivery & Assessment methods

Assessment and portfolio

Progression

Level 3 programme of study