ISEB Practitioner Certificate in Business Continuity Management

Special Notices

*Due to the pre registration requirements of ISEB, bookings for this course must be made no later than 10 working days prior to the course start date.*

Overview

This is a 'Practitioner' course and leans heavily on practical exercises designed to reinforce the concepts being taught and to build the delegates confidence in implementing business continuity management. The course is also designed to encourage debate, and the sharing of knowledge and experience between students.

Delegates will benefit from the practical and extensive experiences of URM's trainers who are practising business continuity management and BS 25999 specialists.

Prerequisites

Candidates should ideally have 1 -2 years experience in business continuity management. An awareness of BS 25999 the business continuity Standard would be beneficial.

The course will primarily benefit those already involved in the areas of business continuity management including business mangers responsible for operational functions.

Delegates will learn how to

• Explain the need for business continuity management (BCM) in all organisations
• Define the business continuity lifecycle
• Conducting business continuity programme management
• Understand their organisation sufficiently to identify mission-critical impact areas
• Determine their organisation's business continuity strategy
• Establish a business continuity response
• Exercise, maintain and review plans
• Embed business continuity in an organisation
• Define terms and definitions appropriate to business continuity

By the end of the course, delegates will have a detailed understanding of all the key components of business continuity management, and be able to return to their organisation and make a significant contribution to the business continuity management process.

Course Outline.

Introduction to business continuity management
• The need for business continuity management
• The context of business continuity management in the organisation
• Review of risk management fundamentals
• The business continuity lifecycle

Business Continuity programme management
• Governance
• Implementation and reporting
• Involvement of third parties
• Documentation

Understanding the Organisation
• The identification of mission-critical impact
• Business impact analysis
• Horizon scanning
• Continuity requirements
• Risk assessment
• Evaluation of options
• Business cases and programme sign off

Determining the business continuity strategy
• Strategic options
• People
• Premises
• Processes and procedures
• Technology
• Information
• Supply chain
• Stakeholders
• Civil emergencies

Business continuity response
• Overall business continuity response structure
• Incident management plans
• Business continuity plans
• Disaster recovery plans
• Business resumption plans

Exercising, maintenance and review
• Exercising and testing of plans
• Maintenance of plans
• Review of plans

Embedding business continuity awareness in the organisation
• Overall awareness
• Skills training

After taking the course delegates will be able to sit a formal 3 hour examination set by BCS ISEB.

The examination will comprise:

Section 1:

- 10 multiple choice questions

- 6 short answer questions

Section 2:

- 3 scenario based essay style questions.

Students will need to obtain a pass mark of at least 65% in Section 1 and an overall pass mark of 65% or more to pass the examination.

This course covers the BCS/ISEB Practitioner Certificate in Business Continuity Management. The course closely follows the approaches recommended in the BS 25999-1: A Code of Practice for Business Continuity Management.

QA reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to the customer.