Sales and Marketing (Videos): Sales Skills for Call Centers

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Sales and Marketing (Videos): Sales Skills for Call Centers

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Description
Customers never see or meet the person they call when making a transaction by telephone. Because of this, the role of a call center professional, whether an advisor, operator, sales or service rep, has never been more important. This program is designed to provide you with tools and techniques to ensure a successful customer outcome.

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Customers never see or meet the person they call when making a transaction by telephone. Because of this, the role of a call center professional, whether an advisor, operator, sales or service rep, has never been more important. This program is designed to provide you with tools and techniques to ensure a successful customer outcome.
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.