Description
Customers never see or meet the person they call when making a transaction by telephone. Because of this, the role of a call center professional, whether an advisor, operator, sales or service rep, has never been more important. This program is designed to provide you with tools and techniques to ensure a successful customer outcome.
Read the complete description
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Customers never see or meet the person they call when making a
transaction by telephone. Because of this, the role of a call
center professional, whether an advisor, operator, sales or service
rep, has never been more important. This program is designed to
provide you with tools and techniques to ensure a successful
customer outcome.
There are no reviews yet. Share your review
Do you have experience with this course?
Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.