Alternatives for Communication (Videos): Resolving Conflict
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Effective Complaint Handling
An in-depth course on how to deal with complaints and conflict. This full-day course will give you a complete framework on how to deal effe…
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Conflict Management BPS201
Learn strategies to manage conflict effectively.age conflict can destroy relationships and lead to increased stress, or it can improve our …
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Responding to Conflict: Creating Resolution and Cooperation
Who Should Attend Managers, business professionals and anyone interested in productive solutions to conflict in the workplace. You Will Lea…
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Managing Conflict in Working Relationships
This one day course offers key skills and approaches from mediation to help you manage your own and others conflicts. This course gives the…
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Managing Conflict & Acting Assertively
While conflict isn't necessarily a bad thing, managing conflict is something which many of us find hard– we either 'duck' it, overreact to …
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Dealing with Difficult People
All our seminars are available on different dates and at a variety of locations. Overview Are there some people with whom you have difficul…
Managing Conflict - eLearning
Ref: MMT10162 Aim: The delegate will learn how to manage, counter and successfully deal with a conflict situation ensuring a satisfactory c…
Essential Sales Skills In House Sales Training Course
In House Course Overview Within this one day workshop you will learn the essential sales skills, sales techniques and sales strategies need…
NVQ Certificate in Team Leading Level 2 (QCF)
Introduction This NVQ Level 2 Certificate in Team Leading is designed for those working in a supervisory role with responsibility for a tea…
Effective Office Management
During the intensive and highly practical two days you will learn: The importance of defining and understanding your crucial role as an off…
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Influencing and Negotiating Skills
The Importance of Influencing & Negotiating Skills: At work, we frequently need to influence others' behaviour and decision making as well …
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NLP For Conflict Resolution
Course Overview NLP For Conflict Resolution is a one day course on which you will learn how to manage differing viewpoints and opinions and…
PostgreSQL Basics [GK840202]
OVERVIEW Learn the essentials of PostgreSQL and enhance your database management skills. PostgreSQL Basics provides a solid foundation in P…
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Diploma in Mediation
Make a real difference to people’s lives. Become a Mediator. Conflict makes people unhappy - it causes stress, depression and anxiety. Medi…
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Emotional Intelligence
Emotional Intelligence Emotional Intelligence - the ability to harness and manage emotions - has been identified as a key leadership skill.…