Office Skills, Secretarial & PA Training

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Description

Overview:

Often working in an administration or office role provides progression and can lead to management roles. If you hope to work in an office environment then this course is perfect. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need it.

What will I learn?

The course provides the opportunity to gain recognised skills in:

  • Microsoft Word, Excel, Powerpoint, Access and Outlook
  • Diary management, record keeping, and filing
  • Business, report and e-mail writing
  • Handling confidential documents
  • Taking notes, dictating, and proofreading
  • Arranging interviews, book…

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Frequently asked questions

There are no frequently asked questions yet. Send an Email to info@springest.co.uk

Overview:

Often working in an administration or office role provides progression and can lead to management roles. If you hope to work in an office environment then this course is perfect. Whether you have some experience or are a beginner, the course covers everything in an easy-to-understand style, and you will have help from a personal tutor whenever you need it.

What will I learn?

The course provides the opportunity to gain recognised skills in:

  • Microsoft Word, Excel, Powerpoint, Access and Outlook
  • Diary management, record keeping, and filing
  • Business, report and e-mail writing
  • Handling confidential documents
  • Taking notes, dictating, and proofreading
  • Arranging interviews, bookings, and travel
  • Delivering mail
  • Speed reading and speed typing
  • Creating an effective CV and cover letter
  • Receptionist, customer service skills, and telephone skills
  • Bookkeeping, Quickbooks for payroll management
  • Invoicing and petty cash

Who is it for?

  • The course is ideal for those hoping to work in an office environment, for example, as an Executive Assistant.
  • The course will help to gain the knowledge or widen their skill base to perform Office admin, Secretary and PA related tasks, as a part of their role.

Course Curriculum

  1. Business Reports And Letter Writing
  2. E-Mails Writing Tips
  3. Typing Speed Development
  4. Tips For Speed Reading
  5. Microsoft Word
  6. Microsoft Excel
  7. Microsoft Powerpoint
  8. Microsoft Outlook
  9. Microsoft Access
  10. Diary Management
  11. Handling Confidential Documents
  12. Successful Meeting Minutes
  13. Note Taking
  14. Document Proofreading
  15. Appointment Booking And Arranging Interviews
  16. Delivering Postal Mail
  17. Dictating
  18. Customer Service And Telephone Handling Skills
  19. Organising A Meeting
  20. Data Management, Record Keeping And Filing
  21. Event Planning
  22. Arrange Business Travel & Accommodation
  23. Bookkeeping
  24. Quickbooks For Payroll Management
  25. Invoicing/Petty Cash
  26. Supervising And Monitoring The Office Works
  27. Time Management
  28. Motivating Employees
  29. Creating An Effective Cv And Cover Letter
  30. Job Functions And Description Of Office Admin & Manager

Method of Assessment:

At the end of the course, learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.

Certification:

Successful candidates will be awarded a “Certificate in Office Skills, Secretarial & PA”.

Entry Requirements:

Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.

Career Path:

There are many careers open to you with this qualification, such as:

  • Office Assistant
  • Administrator
  • Administrative Assistant
  • Receptionist
  • Legal Secretary
  • Medical Receptionist
  • Executive Assistant
  • Personal Assistant
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There are no frequently asked questions yet. Send an Email to info@springest.co.uk