Negotiating Skills

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Description

Successful neogitation is essential when striving to reach agreements, overcome performance obstacles & achieve successful mutual outcomes. This workshop is aimed at developing key negotiating skills, approaches & attitudes & is suitable for any staff who need to negotiate resources, specifications, cost or prices with internal or external contacts. The emphasis is on practical insights, tips & techniques, which can be used in a variety of situations - formal & informal, internal & external.

Course Content

Principles of Negotiation
• The importance of negotiation
• Types of negotiation
• Negotiation strategies and outcomes

Preparing to Negotiate
• Essential information
• Knowing where each…

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Successful neogitation is essential when striving to reach agreements, overcome performance obstacles & achieve successful mutual outcomes. This workshop is aimed at developing key negotiating skills, approaches & attitudes & is suitable for any staff who need to negotiate resources, specifications, cost or prices with internal or external contacts. The emphasis is on practical insights, tips & techniques, which can be used in a variety of situations - formal & informal, internal & external.

Course Content

Principles of Negotiation
• The importance of negotiation
• Types of negotiation
• Negotiation strategies and outcomes

Preparing to Negotiate
• Essential information
• Knowing where each side is coming from and aiming for
• Making a "shopping list"
• Identifying alternative options

Approaches to Negotiation
• Sources of power
• Relative "buyer" and "seller" strengths
• Negotiating "one to one" or in teams
• Appropriate behaviour and persuasiveness

During Negotiation
• Types and uses of questions
• Offers and proposals
• Interpreting concession patterns
• Signals and meanings
• Avoiding traps by using and dealing with tactics
• Closing

Practical Application
• Characteristics of successful negotiation and skilled negotiators
• Preparing and conducting a "one to one" negotiation

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    There are no frequently asked questions yet. Send an Email to info@springest.co.uk