Negotiating Skills
Starting dates and places
This product does not have fixed starting dates and/or places.
Description
Successful neogitation is essential when striving to reach agreements, overcome performance obstacles & achieve successful mutual outcomes. This workshop is aimed at developing key negotiating skills, approaches & attitudes & is suitable for any staff who need to negotiate resources, specifications, cost or prices with internal or external contacts. The emphasis is on practical insights, tips & techniques, which can be used in a variety of situations - formal & informal, internal & external.
Course Content
Principles of Negotiation
• The importance of negotiation
• Types of negotiation
• Negotiation strategies and outcomes
Preparing to Negotiate
• Essential information
• Knowing where each…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Successful neogitation is essential when striving to reach agreements, overcome performance obstacles & achieve successful mutual outcomes. This workshop is aimed at developing key negotiating skills, approaches & attitudes & is suitable for any staff who need to negotiate resources, specifications, cost or prices with internal or external contacts. The emphasis is on practical insights, tips & techniques, which can be used in a variety of situations - formal & informal, internal & external.
Course Content
Principles of Negotiation
• The importance of negotiation
• Types of negotiation
• Negotiation strategies and outcomes
Preparing to Negotiate
• Essential information
• Knowing where each side is coming from and aiming for
• Making a "shopping list"
• Identifying alternative options
Approaches to Negotiation
• Sources of power
• Relative "buyer" and "seller" strengths
• Negotiating "one to one" or in teams
• Appropriate behaviour and persuasiveness
During Negotiation
• Types and uses of questions
• Offers and proposals
• Interpreting concession patterns
• Signals and meanings
• Avoiding traps by using and dealing with tactics
• Closing
Practical Application
• Characteristics of successful negotiation and skilled
negotiators
• Preparing and conducting a "one to one" negotiation
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