Effective Leadership Skills

The ability to lead & inspire enthusiastic
performance is a key skill in today's fast-moving
& highly competitive business environment,
& this programme course focuses on the
leadership skills required to match strategies
such as Continuous Improvement – where
success depends on effective & empowered
teamworking across all departments. These skills
are also valuable in the increasingly common
situations of short-term project teams &
temporary leaders who are not necessarily the
team member's manager.

Course Content

Effective Leadership
- How effective leaders lead

Leadership Styles
- Balancing concerns for people and task
- Adapting leadership style to suit the situation

Practical Leadership
- Working through others to achieve objectives
- Decision making
- Communication behaviour
- Giving and receiving feedback

Gaining Commitment to Change
- Overcoming resistance to change

Motivation & Discipline
- Getting the best from others
- Developing team and individual capability

Day-to-Day Leadership
- Conducting different types of interview
- Delegation
- Appraisal
- Counselling
- Grievance
- Discipline
- Peer assessment and feedback