Generating New Business by Telephone

Generating New Business by Telephone

Overview:

This course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delegates will also improve their listening skills to maximise their chances of generating new business leads.

Suitable for:

Any person involved in making outgoing calls to prospects and wishing to gain new business.

The Programme Topic Areas are:

• How to make cold calls effectively
• Preparation of contact lists*
• Working coffee break
• Tutor to make real prospect calls whilst participants listen In
• Delegates practise techniques
• Participants to make real prospect calls closely supervised
• Systems for following up prospects
• Summary & action plans agreed
  
  * Delegates should bring up-to-date business directories and any lists of cold prospects. Please note these will need to be screened for TPS (Telephone Preference Service) in advance of the course. Corporate brochures and a business card will help the trainer make the live calls.