Facilitation Skills Excellence (2 day course)

Warring factions? Communications issues? Poor productivity?

Overview:

You need the buy-in from all levels in an organisation to implement change. Facilitation is the best way to achieve this.

The objective of this course is to provide delegates with the skills to be excellent facilitators.

Suitable for:

Anyone who wishes to become an excellent facilitator.

The Programme Topic Areas are:

• Introduction – definition, typical situations, the facilitator's role
• Planning the facilitation session – why and who, objectives
  and agendas, timing, environment, equipment, punctuality,
  frequency, session objectives, ground rules, focus question,
  discussion question, process, vernissage, participants
• Facilitation methods – facilitraining rainbow, process
  monitoring, brainstorming, facilitating discussion, Socratic
  direction, teaching, demonstrating, presenting
• Session skills – setting the scene, stimulating interest,
  valorising participants, seeking consensus, provoking
  controversy, essential and non-essential contributions,
  recognising commonality, revitalising the group, orienting
  the group to action, summarising
• Interpersonal skills – questioning, listening,
  giving feedback, conflict handling
• Energisers
• Problem-solving/refram1ng techniques – brainstorming,
  talking wall
• Helpful attitudes and values
• The knowledge base – learning styles, four phases
  of team development
• Summary & action plans agreed