Personal Development for the PA & Administration Personnel

Course overview Who is it for?

PAs and administrative professionals looking to enhance their visibility, interpersonal skills and personal impact in order to make a better contribution at work.

What is it about?

This one day course will show you how to manage both yourself and your personal and organisational objectives. It will teach you the personal and interpersonal skills to thrive in this demanding role, enabling you to manage others, gain support, handle difficult situations, and progress your career.

What will I get out of it?

• Increased visibility and respect and recognition from others

• Clear goals for your work and personal life

• Improved personal motivation and direction

• Confidence to make a bigger contribution to your team’s performance

• Methods for managing stress levels

• Recognition of what is holding you back and how to break out of those limitations

What will I learn? Self-management

• Overcoming personal barriers to success

• Managing your behaviour and emotions

• Developing coping mechanisms to thrive and succeed through times of change and stress

Personal effectiveness

• Interpersonal communication and listening skills

• Self confidence and self motivation

• Making and maintaining a positive impression

Managing your career

• Setting personal goals and developing strategies to achieve them

• Identifying strengths, weaknesses, opportunities and threats

• Increasing your visibility and enlisting your manager’s support

This course is mapped to QCF unit 'Managing Self-Development.'

This course can be taken as part of our Institute of Administrative Management Level 3 Certificate in Professional PA and Administration Skills.

I found the trainer to be very engaging with the group and knowledgeable of the topics covered. The topics covered were very well presented. I found the group and brainstorming exercises particularly helpful. “

- Emma Andrews

Ince and Co

PA & Secretarial