Secretary PA Diploma

Level
Total time

Secretary PA Diploma

Souters Training
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Description

Course Objective

Particpants gain comprehensive skill set and practical capability to efficiently carry out the work of a PA / Secretary.

Course Format

The Secretary PA Course part of the Diploma is delivered in a classroom format with live tutor sessions. This is highly Interactive and contains work related practical exercises. The Course ends with"on the job" work simulation.

Course Content

  • Secretary/PA job role
  • Diarising and administering meetings
  • Effective business letter writing
  • Communications: Memorandums, E-mails and more
  • Telephone skills
  • CV review and enhancements
  • Administering Travel and hotel Planning
  • Filing
  • Time Management
  • Principles of Invoicing / Petty cash
  • Managing co…

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Didn't find what you were looking for? See also: Secretary, Personal Assistant (PA), Telephone Skills, Customer complaint handling, and E-commerce.

Course Objective

Particpants gain comprehensive skill set and practical capability to efficiently carry out the work of a PA / Secretary.

Course Format

The Secretary PA Course part of the Diploma is delivered in a classroom format with live tutor sessions. This is highly Interactive and contains work related practical exercises. The Course ends with"on the job" work simulation.

Course Content

  • Secretary/PA job role
  • Diarising and administering meetings
  • Effective business letter writing
  • Communications: Memorandums, E-mails and more
  • Telephone skills
  • CV review and enhancements
  • Administering Travel and hotel Planning
  • Filing
  • Time Management
  • Principles of Invoicing / Petty cash
  • Managing complaints
  • Planning your work
  • Client Care Skills
  • Professional document presentation
  • Proofreading
  • Typing and audio skills to a proficient level or higher
  • 3 Microsoft Office Programs to Proficient level.


To attain an overall Diploma, students need to achieve a pass in the following: The main Secretary PA course exam; IT tests in MS Word at Proficient Level and one other MS Office subject, of their choice, and the typing and audio typing tests.

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.