Making An Impact At Meetings

Course overview Who is it for?

If you are struggling to stand out during meetings, or wish to improve your confidence in meetings, then this course has been created for you.

What is it about?

This course is about how to create a confident first impression in order to achieve credibility, build rapport and reduce resistance to your objectives. It covers non-verbal communication skills, presenting your case with impact and the principles of negotiating to achieve win-win. Delegates will leave full of positive ideas about how to make an impact in any future meeting.

What will I get out of it?

• The secrets to creating a great impression first time

• Knowledge of the subtleties of non-verbal communication

• Presentation skills to make your point with impact

• Practical feedback on body language and how to use this to your advantage

What will I learn? Understand the purpose of the meeting

• Set clear objectives as to what your required outcomes are - create your own "shopping list"

• What are your priorities (core values) and preferences (peripheral tastes)?

Communication

• How to maximise impact by making a confident start - using all your communication capabilities

• Listening techniques - active listening and mirroring

• How to maximise impact by using the 3 V's of communication

Presenting your case

• Structure your case to avoid irrelevance and make an impact by focusing on key organisational and individual benefits

• Make people flexible and negotiate towards mutually agreeable outcomes

• Deal with disagreement through assertive behaviours

All of our courses are worth 6 hours of CPD per day.

I loved this course – I found it confidence boosting, warm and supportive. Most importantly I have some key actions that I am looking forward to implementing. “

- Janet Faichen

Keystone Distribution UK

Personal Development