HR for the PA & Administration Personnel

PAs, secretaries and administrators in HR departments or those who have some responsibility for administration or advise on HR issues.

Senior PAs and secretaries are often called on for HR advice or to provide HR administration support. This course provides a comprehensive overview of key knowledge and skills required to provide accurate and efficient HR advice and support.

• Know-how to select and recruit the right people

• Performance management techniques

• An understanding of the effects of rewards and appraisals

• Knowledge to provide consistent and effective HR administrative support

• Objectives and introductions

• Patterns of work in flexible organisations

• Planning, recruiting and selecting the right people

• The current and future role of HR in an organisation

• The key HR responsibilities for the PA

• Planning for people

• Finding the right people

• Developing the organisation through developing people

• Managing performance and development

• Putting value on jobs and rewarding appropriately

• Handling the ethical and disciplinary issues

• Achieving equality

• Reflection of key learning

• An outline of key current employment law issues

• Where to find ongoing support in the specialist areas of HR

This course is mapped to QCF unit 'HR for the PA and Administration Personnel.'

This course can be taken as part of our Institute of Administrative Management Level 3 Certificate in Professional PA and Administration Skills.

Anne was a very friendly and knowledgeable trainer. Course content was good, and value exceeded expectations. “

- Helen Brown

Spencer Gardner Dickins Ltd