Sales Skills for Account Managers Sales Workshop.

Course Overview

If you are an account manager looking to develop your new business skills this 1 day sales training workshop will deliver the skills needed to maintain greater client retention and also increase revenue within your existing client base.
As many organisations are faced with a need take action to retain and develop existing client business in the face of increasing competition and declining loyalty, there is a growing need for account managers need to take a more proactive approach to their role in developing new business opportunities within their existing client base.

Account Managers need to develop a more dynamic approach to identifying, creating and developing new business opportunities.
This workshop will enable delegates to understand the importance of generating a higher revenue level from each and every account and maximising the potential of their existing client base.

Who Will Benefit From The Course?

•    Account managers
•    Field sales people
•    Business to business sales people
•    Sales people who have had no formal training on the subject before
•    Sales people who need a refresher and need to get "back to basics" and refocus their time and effort
•    New sales people
•    Call centre sales people
•    Client relationship managers
•    Internal telesales people
•    Business development managers
•    Commercial managers

What Will You Gain From the Course?

•    The role of a successful account manager
•    Building long term client relationships
•    Managing buyer relationships
•    Your customers as a business partner
•    Identifying business development opportunities
•    Developing business development opportunities
•    Maximizing business opportunities
•    Finding new clients through existing accounts
•    Developing account management plans
•    Gaining a greater understanding of your clients business
•    New business development skills and techniques
•    Evaluating your client portfolio
•    Managing your client portfolio
•    Creating long term customer loyalty

Course Agenda 

Introduction & Objectives

Getting started

•    The role of a successful account manager
•    Building long term client relationships
•    Managing buyer relationships
•    Your customers as a business partner
•    Identifying business development opportunities
•    Developing business development opportunities

Lunch

•    Maximizing business opportunities
•    Finding new clients through existing accounts
•    Developing account management plans
•    Gaining a greater understanding of your clients business
•    New business development skills and techniques
•    Evaluating your client portfolio
•    Managing your client portfolio
•    Creating long term customer loyalty

Q & A and actions

Close 

Your trainer for this course

The training programme will be delivered by Paul Routley FInstSMM UK Training Manger of Real Selling Sales Training (a profile of the trainer can be provided upon request)

Paul Routley is an award winning trainer and one of the countries leading authorities on modern sales techniques. During his career Paul has lived and worked in more than ten European countries including Germany, France, Sweden, Italy, Switzerland, Holland, Belgium and Ireland. 

Paul has been responsible for the development of our unique customer focused sales model and system. With close to twenty years experience in sales at all levels, within a wide variety of markets Paul is one of the UK's leading trainers, Paul is a fellow of the institute of sales and marketing management and is currently in the process of writing his first book on modern selling.

Recent delegate feedback from this open sales course
                                                              
                                                      Feedback score average

Course content                               99.6%
Course notes                                  99.8%
Presentation                                   99.4%
Knowledge of training staff             99.1%
In meeting objectives                     99.6%

Additional Course Information:

Course Duration:One day

Workshop Locations: This sales training workshop will be delivered at the following locations across the UK: London, Maidstone (Kent), Chelmsford (Essex), Bristol, Norwcih, Southampton, Birmingham, Sunderland, Manchester, Gatwick (Sussex) Milton Keynes and Reading.

Included Within The Workshop Fee:   

•    Pre training assessment of your Linkedin profile
•    Individual Course Manual
•    All Course Materials
•    Post training support material
•    Comprehensive post training support for every delegates including email and telephone support
•    Lunch and refreshments throughout the day
•    Course Certificate
•    Personal action plan 

Next Steps & Booking Information

Questions/Queries
Call us – 01634 566274
Email  -
 
Booking

If you would like to book a place on a course please download the Booking Form and email it back to us or go to the online booking form
We will then send you a confirmation letter, invoice and joining instructions.
You can pay through invoice or credit card.
On-Going Support After The Workshop

After we have delivered your programme we do not just shake hands and take your money. We like to offer you some ongoing support.

Every delegate will receive a comprehensive post training support package Included within the course fees

Post Training Support 

•    Post training support material
•    Structured 8 week email support programme
•    Personal action plan
•    Direct contact with your course tutor   
•    Unlimited email support
•    Weekly Sales Tips