Team-Working & Interpersonal Skills

Successful teams depend on their members working well together towards shared goals and objectives.Each member needs to appreciate team dynamics, value the complementary contribution of others and maintain motivation to achieve goals – particularly when the going gets tough.

ProSeminar's Team-Working & Interpersonal Skills courses provide an opportunity for all those who work in teams to review their relationships and roles within the various teams in which they participate and develop the skills and approaches they need to help their teams work and communicate effectively together.

Course Membership

• All those who work in teams.

• Team leaders who want to understand more about team dynamics and effective team-working.

Course Objectives To help participants to:

• contribute to the effectiveness of their teams

• develop effective working relationships and communications within, and beyond, their teams

Course Outline

• Introduction to team-working & interpersonal skills

• What makes an effective team?

• Group dynamics and team formation

• Conflict and conformity in groups – 'group think'

• Contributing to team discussions and problem solving

• Team roles

• Building rapport and relationships

• Communication skills

• Understanding motivation in self and others

• Developing resilience

• Helping the team to develop (understanding team building processes)

• Managing communications and relationships beyond the team

• Understanding objectives and progressing towards targets

Course Methods

A varied and enjoyable programme combining informal lecture, discussion, team activities and self-analysis questionnaires.