Working with Communication Difficulties

Communication difficulties are common with conditions including dementia, Parkinson's disease, Multiple Sclerosis and stroke related illness.

This session provides a practical introduction to communication difficulties, introducing practical strategies to support a resident/client trying to get their message across.

Course objectives/key benefits:

• Understanding how we communicate - verbal and non verbal
• Recognising the nature of the communication problem
• Learning practical strategies to use in interactions
• Gaining confidence in working with individuals with communication difficulties

Who the course is aimed at:

Staff caring for people with communication difficulties. Home managers with residents who have dementia, stroke-related impairment, Parkinson's disease, MS and other long term conditions.

Course content:

• Looking at how communication works
• Understanding the difference between language impairment and loss of intelligence
• Recognising poor communication
• Learning through role play activity
• Introducing the Total Communication approach
• Using the strategies learned

Course tutor:

Claire West

Training method:

Active training, encouraging full participation. Practical exercises, case history discussions and experience sharing.

Course outcome/qualification:

PTC Certificate of Attendance.

Pre-requisite knowledge/qualification:

None.

Recommended follow-up courses:

• Care of the Elderly with Depression
• Care of the Elderly with Anxiety Disorders
• Care of the Elderly with Schizophrenia
• Working with Dementia
• Managing Stress in the Care Sector
• Working with Communication Difficulties
• Stroke Awareness
• Parkinson's Awareness